appSolute Management is integrated with Roundtable TSMS®. Using the combination of CallDesk and Roundtable, customers using Roundtable for their Software Configuration Management can link calls and tasks together.
The integration provides useful management and support access to Roundtable information. This provides insight into the status of development for a wider audience. Information which can be used to give up-to-date feedback to end-users and customers.
Roundtable task details for a call from CallDesk.
Roundtable task object details for a call from CallDesk
Roundtable Task Maintenance in appSolute Management
